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  • EVERGREEN TALENT
    ebook
    EVERGREEN TALENT
    ROBERTA CHINSKY MATUSON
    Find, nurture, and keep the employees who deliver year after year: “Filled with practical ideas and tips to win the war for talent.” —Sandy Rezendes, Head of Strategic Onboarding, Citizens Bank Finding the right talent is hard. Finding the right talent that will stay is even harder. No matter what the current labor market may be, Evergreen Talent shows you how to attract, find,...

    $229.00

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  • TURN ENEMIES INTO ALLIES
    ebook
    TURN ENEMIES INTO ALLIES
    JUDY RINGER
    “A unique approach to conflict resolution. . . . you’ll find clear-cut advice on how to handle workplace conflict from a place of positive energy.” —Daniel H. Pink, New York Times–bestselling author of To Sell is Human and Drive In today’s workplace, managers, leaders, and HR professionals often believe they don’t have the time to help employees navigate conflict. More often th...

    $229.00

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  • THE CONFLICT RESOLUTION PHRASE BOOK
    ebook
    THE CONFLICT RESOLUTION PHRASE BOOK
    BARBARA MITCHELL / CORNELIA GAMLEM
    A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees. Ouch! Did I really say that? What was I thinking? It’s uncomfortable to go into a tenuous situation blind and fumbling for words. That’s why people run from conflict. Rather than avoid these situations, The Conflict Resolution Phrase Book can help you p...

    $229.00

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  • GET A GRIP ON YOUR GRAMMAR
    ebook
    GET A GRIP ON YOUR GRAMMAR
    KRIS SPISAK
    “A useful reference [and] a fun read, chock-full of telling examples and pop-culture references.” —Charles Euchner, author of Keep It Short Most of us are not poets or novelists, but we are all writers. We email, text, and post; we craft memos and reports, menus and outdoor signage, birthday cards and sticky notes on the fridge. And just as we should think before we speak, we n...

    $274.00

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  • BRAND SEDUCTION
    ebook
    BRAND SEDUCTION
    DARYL WEBER
    "Powerful, profound, and beautifully written, Brand Seduction raises the bar for every marketer to do work that truly matters." —Seth Godin, author of All Marketers Are Liars   "Clever, creative, and jam-packed with useful insights, Brand Seduction shows how our brain secretly shapes our choices in ways we may never have realized." —Jonah Berger, Wharton Professor and bestselli...

    $229.00

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  • 501 WAYS TO ROLL OUT THE RED CARPET FOR YOUR CUSTOMERS
    ebook
    501 WAYS TO ROLL OUT THE RED CARPET FOR YOUR CUSTOMERS
    DONNA CUTTING
    "Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their customers. Put the ideas in this book into action and you'll fascinate your customers with red carpet service." —Sally Hogshead, author of Fascinate 501 Ways to Roll Out the Red Carpet for Your Customers is power-packed with proven, ready-to-implement action ideas t...

    $229.00

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  • THE ELEPHANT IN THE BOARDROOM
    ebook
    THE ELEPHANT IN THE BOARDROOM
    EDGAR PAPKE
    “When leaders fail to confront conflict, they become the ‘biggest elephant’ in the room.”In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict.Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardro...

    $229.00

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  • BREAKING THROUGH
    ebook
    BREAKING THROUGH "BITCH"
    CAROL VALLONE MITCHELL
    “Breaking Through ‘Bitch’ sets forth nine distinct ways that successful executive women make their way out from behind that brick wall.” —Fortune When a man strongly asserts his point of view and autonomy, he is hailed as a strong, competent leader. When a woman exhibits the same executive qualities, she is labeled a brusque, overbearing bitch. This is not really news anymore, ...

    $229.00

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  • YOU SAID WHAT?!
    ebook
    YOU SAID WHAT?!
    KIM ZOLLER / KERRY PRESTON
    “The way you speak will determine your pathway to success. You Said What?! is your guidebook.” —Jeffrey Gitomer, author of The Little Red Book of Selling Communication is a measure of how we are heard. It’s not about us—it’s about how the other person perceives our message. If you aren’t where you should be in your career, the problem may very well be how you communicate. You S...

    $229.00

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  • LEAD INSIDE THE BOX
    ebook
    LEAD INSIDE THE BOX
    VICTOR PRINCE / MIKE FIGLIUOLO
    “In times when leaders have to do more with less, this book gives you the tools to elevate your people to new levels of success.” —Andrea Procaccino, Chief Learning Officer, New York-Presbyterian Hospital Every employee is different, but unfortunately many leaders use a one-size-fits-all approach to leading. In doing so, these otherwise well-intentioned leaders are working hard...

    $229.00

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  • NOTHING BUT THE TRUTH
    ebook
    NOTHING BUT THE TRUTH
    MARYANN KARINCH
    “Shocking, real-life spy secrets . . . Dangerously powerful psychological and emotional levers that instantly allow the reader to build and leverage trust.” —Janine Driver, body-language contributor to NBC’s Today Show and New York Times–bestselling author To get the truth from someone, you need two sets of skills. The first are the interpersonal skills necessary to get the fac...

    $279.00

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  • FIND OUT ANYTHING FROM ANYONE, ANYTIME
    ebook
    FIND OUT ANYTHING FROM ANYONE, ANYTIME
    JAMES O. PYLE / MARYANN KARINCH
    “A new book by an army intelligence interrogator could help you get the answers to your most pressing questions.” —Time The secret to finding out anything you want to know is amazingly simple: Ask good questions. Most people trip through life asking bad questions—of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in questioning, such...

    $329.00

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  • EMOTE
    ebook
    EMOTE
    VIKAS GOPAL JHINGRAN
    A self-proclaimed introvert turned Toastmaster Champion reveals how to infuse your message with emotions to improve your public speaking skills. Many people fear public speaking more than death. Most wish they could do it better, or at least avoid the sweating, stuttering jitters that plague them before any presentation. Vikas Jhingran has been there. He was so poor at speaking...

    $274.00

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  • SUPERSTAR LEADERSHIP
    ebook
    SUPERSTAR LEADERSHIP
    RICK CONLOW / DOUG WATSABAUGH
    Discover and implement “the most important, proven leadership principles and ideas” in just thirty-one days with this step-by-step manual (Ken Hicks, CEO/Chairman, Footlocker, Inc.). It is the rare excellent boss who can achieve great results by earning their staff’s loyalty and inspiring exemplary performance. Now you can learn the secrets of these Superstar leaders—and become...

    $249.00

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  • HOW TO SPOT A LIAR
    ebook
    HOW TO SPOT A LIAR
    GREGORY HARTLEY / MARYANN KARINCH
    From a US Army interrogator, expert advice on how to ask questions, assess body language and facial expressions, to extract the truth from anyone. Have you ever been lied to? Of course you have, whether you knew it or not. Ever caught a spouse, business partner, parent, boss, or child brazenly lying right to your face? What if you could tell someone was lying, just by listening...

    $229.00

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  • THE HANDS-OFF MANAGER
    ebook
    THE HANDS-OFF MANAGER
    STEVE CHANDLER / DUANE BLACK
    “A liberating read that will cause you to act in your own best interests and the best interests of everyone working within your sphere of influence.” —John Hoover, New York Times–bestselling author of How to Work for an Idiot The number one reason cited in exit interviews for an employee quitting is “my manager.” This can be for multiple reasons—including one that many managers...

    $229.00

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  • REAL LEADERS DON'T BOSS
    ebook
    REAL LEADERS DON'T BOSS
    RITCH K. EICH
    Forget leadership gimmicks and catch phrases, “instant” leadership manuals and Stalinesque approaches to bottom-line results. Skip the sharp cuts to cope with tough times, too. Real and effective leaders today—from the executive suite to the assembly line—quietly and consistently follow what Dr. Eich has identified as the seven principles of effective leadership.True leaders kn...

    $229.00

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  • HOW TO WIN ANY ARGUMENT
    ebook
    HOW TO WIN ANY ARGUMENT
    ROBERT MAYER
    This guide to negotiating is “mental judo, where you use the other guy’s energy to win. It’s mind-set. It’s charisma” (New York Times). The art of the argument. It’s mysterious and powerful. It’s the art of having things go your way. But it’s also the art of getting out of your own way. It’s having the Moves. But it’s also about having the Touch. Welcome to the “new normal.” It...

    $329.00

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  • BUSINESS ETIQUETTE
    ebook
    BUSINESS ETIQUETTE
    ANN MARIE SABATH
    Discover the habits that distinguish true business professionals—and how to make a great impression on customers, clients, and colleagues.   Many people invest in their careers, yet have no clue how to set themselves apart from their competition. This guide, from the author of What Self-Made Millionaires Do That Most People Don’t, reveals the unwritten and unspoken rules of suc...

    $229.00

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  • MAXIMIZE YOUR MEMORY
    ebook
    MAXIMIZE YOUR MEMORY
    RAMON CAMPAYO
    International Bestseller:A world-record holder in memorization shares his methods!   Each of us has the ability to develop and improve our minds in amazing ways. All you need is motivation, an effective method, and an expert guide. Ramon Campayo’s method shows you the fastest, easiest, and most effective way to:   •Drastically and almost immediately increase your memorization c...

    $229.00

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  • LOUD & CLEAR
    ebook
    LOUD & CLEAR
    KAREN BERG
    How to be heard through the noise: “A must read for today’s busy, 24/7 professional who needs to communicate both thoughtfully and instantaneously.” —Mark Herman, EVP, Booz Allen Hamilton Loud & Clear is an essential guide to the effective communication skills that help you get what you want. Whoever you need to get a message through to—an employer, team, committee, staffer, ne...

    $229.00

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  • THE EXECUTIVE GUIDE TO E-MAIL CORRESPONDENCE
    ebook
    THE EXECUTIVE GUIDE TO E-MAIL CORRESPONDENCE
    DAWN-MICHELLE BAUDE
    Make your messages shorter, simpler, and more effective with this guide to writing e-mails that get read—and get results. As we correspond with everyone from international partners to remote workers, writing skills are more important than ever to business and career success. They can make the difference between climbing the corporate ladder and getting stuck on a low rung. An e...

    $249.00

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  • HOMEWORK HELPERS: CALCULUS
    ebook
    HOMEWORK HELPERS: CALCULUS
    DENISE SZECSEI
    The essential help you need when your calculus textbook just isn’t making the grade! Homework Helpers: Calculus is a straightforward and understandable introduction to differential calculus and its applications. It covers all of the topics in a typical calculus class, including: • Limits • Continuity • The product, quotient, and chain rules • Implicit differentiation • Related ...

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  • BETTER THAN PERFECT
    ebook
    BETTER THAN PERFECT
    DALE DAUTEN
    What the most exceptional bosses and employees do differently—and how they make the workplace better for everyone. “Some nights I go out and play a piece perfectly. Then, the next night, I play it better.” —Jean-Pierre Rampal, legendary flautist In this provocative, insightful book, nationally syndicated columnist Dale Dauten explores how the best bosses, employees, and supplie...

    $249.00

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  • THE PARTNERING SOLUTION
    ebook
    THE PARTNERING SOLUTION
    WILLIAM RONCO / JEAN S. RONCO
    Get everyone in organizations and alliances on the same page with a teambuilding method that improves communications and bottom-line performance. The Partnering Solution shows employees and managers at every level how to work together, with a clear method, cutting-edge strategies, and practical tools. It is the first book to show readers how to achieve lasting results in a broa...

    $229.00

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  • COMPASSIONATE CAPITALISM
    ebook
    COMPASSIONATE CAPITALISM
    MARC BENIOFF / KAREN SOUTHWICK
    The coauthors are uniquely suited to bring this important issue to light. Marc Benioff is CEO and chairman of Salesforce.com foundation. Salesforce.com has received the Award for Excellence in Corporate Community Service by the Points of Light Foundation and Volunteer Center National Network and the first ever U.S. Chamber of Commerce Corporate Stewardship Award. A former sales...

    $229.00

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  • WRITE TO THE POINT
    ebook
    WRITE TO THE POINT
    SALVATORE J. IACONE
    Practical, proven techniques to make writing for business more effective and less stressful. Thanks to e-mail, voice mail, cell phones, pagers, and, of course, the ever-expanding Web, we live in an age of information overload. Although all these wonders were designed to make life and communication easier and faster, speed and efficiency have come with a price. Clear business wr...

    $229.00

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  • BULLETPROOF PRESENTATIONS
    ebook
    BULLETPROOF PRESENTATIONS
    G. MICHAEL CAMPBELL
    A step-by-step program that reveals how to speak with confidence in any situation—and advance your career. The ability to make a good presentation, whether it be to peers, bosses, customers, the general public, or the media, plays a major role in your career advancement. This book will give you what you need to speak effectively, with confidence, and in virtually any situation....

    $279.00

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  • THE DEBT ESCAPE PLAN
    ebook
    THE DEBT ESCAPE PLAN
    BEVERLY HARZOG
    Advice on how to liberate yourself—and take control of your financial future—from the author of Confessions of a Credit Junkie.   Winner of the American Society of Journalists and Authors Outstanding Book Award, Self-Help category   If you’re in credit-card debt and you’re tired of being told that all you need to do is give up your daily latte—and cut up all your credit cards—t...

    $229.00

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  • BETTER GRAMMAR IN 30 MINUTES A DAY
    ebook
    BETTER GRAMMAR IN 30 MINUTES A DAY
    CONSTANCE IMMEL / FLORENCE SACKS
    Do verb tenses make you tense? Does “affect” vs. “effect” put you in a panic? Help is here!   This easy-to-use guide to grammar explains just how the English language works—especially the many ways it can trip you up—so you can write and speak with confidence. You’ll find:   •Thorough coverage of key areas of grammar •Easy-to-understand explanations and plenty of exercises to t...

    $179.00

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