Búsqueda de LIBROS DEL AUTOR: adam lawrence

2 resultados

adam lawrence Eliminar filtro Quitar filtros
  • THIS IS SERVICE DESIGN DOING
    ebook
    THIS IS SERVICE DESIGN DOING
    MARC STICKDORN / MARKUS EDGAR HORMESS / ADAM LAWRENCE / JAKOB SCHNEIDER
    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and...

    $454.00

    Ver detalle
  • TRAUMA-INFORMED FORENSIC INTERVENTIONS
    ebook
    TRAUMA-INFORMED FORENSIC INTERVENTIONS
    PHIL WILLMOT, LAWRENCE JONES, GERALDINE AKERMAN AND ADAM MAHONEY
    Trauma- Informed Forensic Interventions explores the innovative wave of trauma- informed practices in forensic settings, addressing the unique challenges of implementation in environments that are often ill- suited to such approaches. Written collaboratively by forensic practitioners and service users across prison, forensic mental health, youth justice, and social care setting...

    $1,380.00

    Ver detalle