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  • TOTAL QUALITY MANAGEMENT (TQM)
    ebook
    TOTAL QUALITY MANAGEMENT (TQM)
    SUNIL LUTHRA / DIXIT GARG / ASHISH AGARWAL / SACHIN K. MANGLA
    Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses qu...

    $3,200.00

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