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  • IMPLEMENTING VIRTUAL REFERENCE SERVICES
    ebook
    IMPLEMENTING VIRTUAL REFERENCE SERVICES
    BETH C. THOMSETT-SCOTT
    Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers...

    $1,132.43

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