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  • MANAGING SERVICE OPERATIONS
    ebook
    MANAGING SERVICE OPERATIONS
    BILL HOLLINS / SADIE SHINKINS
    `Bill Hollins continues his practical investigation of design in the service sector. In this new book with Sadie Shinkins, he provides a down to earth approach to an important topic in the field′ - Naomi Gornick, Honorary Professor, University of Dundee Guiding readers through each stage in the design and implementation of service operations, this book combines lively examples ...

    $2,005.60

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