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  • CUSTOMER-DRIVEN CHANGE
    ebook
    CUSTOMER-DRIVEN CHANGE
    BUD TAYLOR
    An accomplished change consultant offers valuable insight into using customer perspective to drive employee engagement and strategic innovation. In the world of business, theories of change always agree on two essential ingredients: committed leaders and engaged employees. Most would say that if you have these, you will have successful change—but how do you get them in the firs...

    $119.00

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