Búsqueda de LIBROS DEL AUTOR: david l butler

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  • YOUNG MEN AND DOMESTIC ABUSE
    ebook
    YOUNG MEN AND DOMESTIC ABUSE
    DAVID GADD / CLAIRE L. FOX / MARY-LOUISE CORR / STEPH ALGER / IAN BUTLER
    Surveys reveal that domestic abuse is more commonplace among teenagers and young adults than older populations, yet surprisingly little is written about young men’s involvement in it. Reporting on a three-year study based in the UK, this book explores young men’s involvement in domestic abuse, whether as victims, perpetrators or witnesses to violent behaviors between adults. Or...

    $1,260.00

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  • BOTTOM-LINE CALL CENTER MANAGEMENT
    ebook
    BOTTOM-LINE CALL CENTER MANAGEMENT
    DAVID L. BUTLER
    'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call center manager's disposal. Drawing on the author's unique data sets and years of research experience in the industry, 'Bottom-Line Call Center Management' helps call cen...

    $1,760.00

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