Búsqueda de LIBROS DEL AUTOR: esi akyere mensah

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  • HOSPITALITY AND TOURISM MARKETING
    ebook
    HOSPITALITY AND TOURISM MARKETING
    ROBERT EBO HINSON / ISHMAEL MENSAH / GEORGE KOFI AMOAKO / ESI AKYERE MENSAH / ISAAC COFFIE / EDDY KHOSA
    Hospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations is an absolutely crucial book in light of the world post COVID-19. Following the pandemic, big hotel chains like the Accor Group and Marriot closed outlets, but post COVID-19, the global hospitality and tourism sector is bouncing back. In bouncing back though, the pandemic brought ...

    $1,580.00

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  • CUSTOMER SERVICE DELIVERY IN AFRICA
    ebook
    CUSTOMER SERVICE DELIVERY IN AFRICA
    ROBERT EBO HINSON / ESI AKYERE MENSAH / DOREEN ANYAMESEM ODAME
    Customer service management is one of the key pillars of today’s business environment. Businesses operating in sub-Saharan Africa and other frontier markets have begun to embrace the concept of customer service management, with many incorporating the notion into their mission statements – with many forward-thinking companies transitioning from a transactional to a more strategi...

    $1,240.00

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