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  • FRONT-LINE WORKERS IN THE GLOBAL SERVICE ECONOMY
    ebook
    FRONT-LINE WORKERS IN THE GLOBAL SERVICE ECONOMY
    GIOVANNA FULLIN
    Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores’ windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will w...

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