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  • DEVELOPING INTERACTIONAL COMPETENCE AT THE WORKPLACE
    ebook
    DEVELOPING INTERACTIONAL COMPETENCE AT THE WORKPLACE
    HANH THI NGUYEN / TAIANE MALABARBA
    What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with international guests in English in Vietnam. Using ethnomethodological conversati...

    $800.00

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