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  • WHO SPEAKS FOR THE CUSTOMER?
    ebook
    WHO SPEAKS FOR THE CUSTOMER?
    IRENE F. LEFTON
    Who Speaks for the Customer? uniquely focuses on raising the customer’s voice to the strategic level by linking the customer experience to business economics. It also illustrates how businesses can improve their bottom line and succeed by providing outstanding customer experience while still creating a solid profit. The book explores both the theory and the practical foundation...

    $1,160.00

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