Búsqueda de LIBROS DEL AUTOR: jakob schneider

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  • THIS IS SERVICE DESIGN DOING
    ebook
    THIS IS SERVICE DESIGN DOING
    MARC STICKDORN / MARKUS EDGAR HORMESS / ADAM LAWRENCE / JAKOB SCHNEIDER
    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and...

    $454.00

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  • LOS CUENTOS, ESPEJO DEL ALMA
    LOS CUENTOS, ESPEJO DEL ALMA
    SCHNEIDER, JAKOB ROBERT
    Agotado

    $400.00