Búsqueda de LIBROS DEL AUTOR: jerry l harbour

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  • THE PERFORMANCE MAPPING AND MEASUREMENT HANDBOOK
    ebook
    THE PERFORMANCE MAPPING AND MEASUREMENT HANDBOOK
    JERRY L. HARBOUR
    To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics—depending on the level of detail and understanding required. During nearly four decades of experience helping clients acro...

    $960.00

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  • THE BASICS OF PERFORMANCE MEASUREMENT
    ebook
    THE BASICS OF PERFORMANCE MEASUREMENT
    JERRY L. HARBOUR
    You can’t understand, manage, or improve what you don’t measure While every smart executive now knows the truth of those words, perhaps more so than anyone, it was Jerry Harbour who turned that adage into a science. Originally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues to serve as an industry stan...

    $640.00

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  • LEAN HUMAN PERFORMANCE IMPROVEMENT
    ebook
    LEAN HUMAN PERFORMANCE IMPROVEMENT
    JERRY L. HARBOUR
    As companies continue their efforts to improve work performance, they must ensure that their ongoing Lean activities include a healthy appreciation for, and recognition of, human performance. Ignoring the human component of work performance can be a recipe for unnecessary waste, inefficiency, and decreased productivity. Lean Human Performance Improvement presents a broad overvi...

    $940.00

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  • THE PERFORMANCE PARADOX
    ebook
    THE PERFORMANCE PARADOX
    JERRY L. HARBOUR
    How does performance improve? A simple yet often unexplored question. To quantify it, it must be measured. To measure it, it must be understood. The good news is that once we actually examine how to test performance, a number of basic principles and natural laws emerge. Principles and laws with universal applications across diverse subjects, and wh ...

    $780.00

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