Búsqueda de LIBROS DEL AUTOR: jim alexander

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  • THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT
    ebook
    THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT
    NIGEL HILL / JIM ALEXANDER
    Customer satisfaction and loyalty are becoming increasingly important to most organizations since the financial benefits from improving them have been well documented. This book presents a thorough examination of how to use research to understand customer satisfaction and loyalty. It takes the reader step-by-step through the process of designing and conducting a survey to gener...

    $1,000.00

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  • SHAREPOINT 2010 AT WORK
    ebook
    SHAREPOINT 2010 AT WORK
    MARK MILLER / SADALIT VAN BUREN / JIM BOB HOWARD / MARC D. ANDERSON / LAURA ROGERS / ERIC ALEXANDER / PETE
    If you work with SharePoint, you may have discovered that there are countless tricks for using this platform to solve real-world problems—and you certainly wouldn’t mind learning some of them. That’s the purpose behind EndUserSharePoint, a community site that lets end users share ingenious new ways for putting SharePoint to work. This insightful and entertaining book presents a...

    $427.00

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