Búsqueda de LIBROS DEL AUTOR: joe oliver

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  • ACCEPTANCE AND COMMITMENT COACHING
    ebook
    ACCEPTANCE AND COMMITMENT COACHING
    JON HILL / JOE OLIVER
    Jon Hill and Joe Oliver introduce the Acceptance and Commitment Coaching (ACC) model with clarity and accessibility, defining it as an approach that incorporates mindfulness and acceptance, focusing on committed, values-based actions to help coachees make meaningful changes to their lives. Acceptance and Commitment Coaching: Distinctive Features explains the ACC model in such a...

    $499.00

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  • CUSTOMER-DRIVEN TRANSFORMATION
    ebook
    CUSTOMER-DRIVEN TRANSFORMATION
    JOE HEAPY / OLIVER KING / JAMES SAMPERI
    Service design is the activity of utilizing resources and people to build and sustain services that not only meet customers' needs, but also add that little bit of magic or true competitive advantage. In an overcrowded marketplace there is often little opportunity to break away from the pack and influence customer perceptions; Customer-Driven Transformation demonstrates how to ...

    $699.00

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