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  • CITIZEN, CUSTOMER, PARTNER
    ebook
    CITIZEN, CUSTOMER, PARTNER
    JOHN CLAYTON THOMAS
    For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they ser...

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