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  • FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT
    ebook
    FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT
    JENS J. DAHLGAARD / GHOPAL K. KANJI / KAI KRISTENSEN
    The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important te...

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