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  • PUBLIC RELATIONS AS EMOTIONAL LABOUR
    ebook
    PUBLIC RELATIONS AS EMOTIONAL LABOUR
    LIZ YEOMANS
    Inextricably linked to neoliberal market economies, public relations’ influence in our promotional culture is profound. Yet many aspects of the professional role are under-researched and poorly understood, including the impact on workers who construct displays of feeling to elicit a desired emotional response, to earn trust and manage clients. The emotionally demanding nature o...

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