Búsqueda de LIBROS DEL AUTOR: malcolm martin

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  • 100 PRACTICAL WAYS TO IMPROVE CUSTOMER EXPERIENCE
    ebook
    100 PRACTICAL WAYS TO IMPROVE CUSTOMER EXPERIENCE
    MARTIN NEWMAN / MALCOLM MCDONALD
    FINALIST: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer first, but in reality, few deliver on this as effectively as they could. 100 Practical Ways to Improve Customer Experience walks readers through a wealth of practical tips, tools, guidelines and frameworks, for implementing customer-focused...

    $799.00

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  • HUMAN RESOURCE PRACTICE
    ebook
    HUMAN RESOURCE PRACTICE
    MALCOLM MARTIN / FIONA WHITING
    Human Resource Practice provides a practical and accessible guide for students and anyone looking to gain a thorough understanding of HR, and is the definitive text for the CIPD's Level 3 Foundation Certificate in HR Practice. International case studies, examples and activities enable the reader to engage with the key areas of practical HR management, including the legal backgr...

    $1,749.00

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