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  • LIBRARIES ACT ON THEIR LIBQUAL+ FINDINGS
    ebook
    LIBRARIES ACT ON THEIR LIBQUAL+ FINDINGS
    FRED M. HEATH / MARTHA KYRILLIDOU / CONSUELLA ASKEW
    Learn how other libraries are using LibQUAL+ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+ survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, reso...

    $1,000.00

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