Búsqueda de LIBROS DEL AUTOR: moira clark

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  ebook

  BUSINESS SUCCESS THROUGH SERVICE EXCELLENCE

  MOIRA CLARK / SUSAN BAKER

  The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show how leading companies have achieved success. Each chapter begins with a review of the key components of service excellence followed by two mini exemplar case studies that highlight ...

  $1,420.00

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