Búsqueda de LIBROS DEL AUTOR: nigel alexander

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  • POISON, PLAY, AND DUEL
    ebook
    POISON, PLAY, AND DUEL
    NIGEL ALEXANDER
    First published in 1971, Poison, Play and Duel explores the dominant symbols of the language and action of Hamlet. The Ghost first reveals that Claudius murdered his brother by poison, and this act of poisoning is then dramatically presented before the King. The ultimate consequence of the ‘poison in jest’ performed by the actors is the poisoned ‘play’ with rapiers between Laer...

    $860.00

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  • THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT
    ebook
    THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT
    NIGEL HILL / JIM ALEXANDER
    Customer satisfaction and loyalty are becoming increasingly important to most organizations since the financial benefits from improving them have been well documented. This book presents a thorough examination of how to use research to understand customer satisfaction and loyalty. It takes the reader step-by-step through the process of designing and conducting a survey to gener...

    $1,000.00

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