Búsqueda de LIBROS DEL AUTOR: philip berners

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  • AN EVENTS INDUSTRY TAKES SHAPE
    ebook
    AN EVENTS INDUSTRY TAKES SHAPE
    PHILIP BERNERS
    This timely book critically evaluates the factors which shape an events industry as it develops, with the aim of helping to narrow the disparate behaviours and practices of organisers within the global marketplace of international events. Stemming from an innovative qualitative research project, which included interviews with senior events organisers at landmark venues in both ...

    $640.00

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  • THE PRACTICAL GUIDE TO ACHIEVING CUSTOMER SATISFACTION IN EVENTS AND HOTELS
    ebook
    THE PRACTICAL GUIDE TO ACHIEVING CUSTOMER SATISFACTION IN EVENTS AND HOTELS
    PHILIP BERNERS / ADRIAN MARTIN
    The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. Typical to the other titles in the series, this latest book is written in a logical format and contains practical tip...

    $1,100.00

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  • THE PRACTICAL GUIDE TO MANAGING EVENT VENUES
    ebook
    THE PRACTICAL GUIDE TO MANAGING EVENT VENUES
    PHILIP BERNERS
    This is a short, accessible and practical guide to running venues which are in the business of hosting events. Using honest guidance peppered with the author’s real-life situational anecdotes to contextualise the topics, the book is logically structured around the key stages of event management: pre-event, onsite and post-event. Topics covered include developing the client rela...

    $1,120.00

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  • THE PRACTICAL GUIDE TO ORGANISING EVENTS
    ebook
    THE PRACTICAL GUIDE TO ORGANISING EVENTS
    PHILIP BERNERS
    Fully updated in its second edition, The Practical Guide to Organising Events is a short, accessible, and practical guide on how to successfully plan and organise a variety of event types in a wide range of contexts. International in scope and appeal, the core sections of the text are logically structured around the key stages of event management – pre-event, onsite, and post-e...

    $1,160.00

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