Búsqueda de LIBROS DEL AUTOR: ralf lisch

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  • MEASURING SERVICE PERFORMANCE
    ebook
    MEASURING SERVICE PERFORMANCE
    RALF LISCH
    In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Quality decides on success and failure. Where so much is at stake, management decis...

    $1,000.00

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  • ANCIENT WISDOM FOR MODERN MANAGEMENT
    ebook
    ANCIENT WISDOM FOR MODERN MANAGEMENT
    RALF LISCH
    Machiavelli lives. 500 years after Niccolò Machiavelli has written 'The Prince', this classic of the mechanisms behind success in management has not lost its relevance. In an intriguing and inspiring interplay of quotes, interpretations and examples, Dr Ralf Lisch develops Machiavelli's most famous work into a practical guide providing Ancient Wisdom for Modern Management. Ma...

    $1,340.00

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