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  • THE HANDS-ON PROJECT OFFICE
    ebook
    THE HANDS-ON PROJECT OFFICE
    RICHARD M. KESNER
    Economic pressures have forced IT executives to demonstrate the immediate and calculable ROI of new technology deployments. Unfortunately, existing IT service delivery often drifts without serious thought as to how process improvements could lead to higher performance and customer satisfaction. This volume offers processes, techniques, and tools that IT managers can use to impr...

    $3,600.00

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