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  • THE PUTTING PATIENTS FIRST FIELD GUIDE
    SUSAN B. FRAMPTON
    "This book answers 'why not' and 'how to' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely information, to inspiration, and through patient-centered action with practical tools and potent case studies." —Paul vanOstenberg, DDS, MS, vice president, Accreditation and Standards, Joint Commission International "This s...

    $863.00