Búsqueda de LIBROS DEL AUTOR: terri lituchy

2 resultados

terri lituchy Eliminar filtro Quitar filtros
  • CUSTOMER SERVICE MANAGEMENT IN AFRICA
    ebook
    CUSTOMER SERVICE MANAGEMENT IN AFRICA
    OGECHI ADEOLA / ROBERT E. HINSON / TERRI R. LITUCHY
    Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) "Customer Service is Changing!" The message of 34 authors featured in Customer Service Management in Africa: A Strategic and Operational Perspective is clear: Today’s consumers are no longer ‘passive audiences’ but ‘active players’ that engage with businesses at each stag...

    $960.00

    Ver detalle
  • MANAGEMENT IN AFRICA
    ebook
    MANAGEMENT IN AFRICA
    TERRI LITUCHY
    This book offers a comprehensive look at the current literatures and research based on empirical data from across different countries in Africa. It focuses on the work of leading scholars of management in and around Africa and the African Context, exploring whether we can at this point refer to ‘African Management’ as an emerging and distinct stream in the scholarly discourse i...

    $1,320.00

    Ver detalle