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  • CUSTOMER SATISFACTION PLANNING
    ebook
    CUSTOMER SATISFACTION PLANNING
    THOMAS T. HIRATA
    Focus on Customer Satisfaction for Increased Profit Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, Customer Satisfaction Planning: Ensuring Product Quality and Safety within Your MRP/ERP Systems presents a progressive, cost-cutting efficiency system that builds on materi...

    $1,060.00

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