Búsqueda de LIBROS DEL AUTOR: tingting zhang

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  • CUSTOMER SERVICE MARKETING
    ebook
    CUSTOMER SERVICE MARKETING
    EDWIN N. TORRES / TINGTING ZHANG
    This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting. The book uses real-life applications throu...

    $1,039.00

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