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  • SERVICE SYSTEMS ENGINEERING AND MANAGEMENT
    ebook
    SERVICE SYSTEMS ENGINEERING AND MANAGEMENT
    A. RAVI RAVINDRAN / PAUL M. GRIFFIN / VITTALDAS V. PRABHU
    Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award This is a comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation of service enterprises. Service systems engineering relies on mathematical models and methods to solve problems...

    $1,199.00

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