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  • MANAGING EMOTIONS IN THE WORKPLACE
    ebook
    MANAGING EMOTIONS IN THE WORKPLACE
    NEAL M. ASHKANASY / WILFRED J. ZERBE / CHARMINE E. J. HARTEL
    The modern workplace is often thought of as cold and rational, as no place for the experience and expression of emotions. Yet it is no more emotionless than any other aspect of life. Individuals bring their affective states and emotional "buttons" to work, leaders try to engender feelings of passion and enthusiasm for the organization and its mission, and consultants seek to in...

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