Búsqueda de LIBROS DEL AUTOR: william c johnson

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  • DESIGNING AND DELIVERING SUPERIOR CUSTOMER VALUE
    ebook
    DESIGNING AND DELIVERING SUPERIOR CUSTOMER VALUE
    ART WEINSTEIN / WILLIAM C. JOHNSON
    First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s). ...

    $1,600.00

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  • HANDBOOK OF ORGANIZATIONAL PERFORMANCE
    ebook
    HANDBOOK OF ORGANIZATIONAL PERFORMANCE
    WILLIAM K REDMON / THOMAS C MAWHINNEY / CARL MERLE JOHNSON
    Capitalize on the principles of psychology to develop more effective leadership!Whether you work in a smokestack industry, the service sector, or a high-tech information-based business, the basic principles of industrial/organizational psychology you will find in The Handbook of Organizational Performance can help you obtain better performance from your employees. This comprehe...

    $2,320.00

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  • SUPPLY CHAIN NETWORKS AND BUSINESS PROCESS ORIENTATION
    ebook
    SUPPLY CHAIN NETWORKS AND BUSINESS PROCESS ORIENTATION
    KEVIN P. MCCORMACK / WILLIAM C. JOHNSON
    With future competitive landscape shifting from competition between companies themselves to trading partner networks, understanding and mastering process design and change is becoming more critical than ever. In order to succeed, companies are starting to weave their key business processes into hard-to-imitate strategic capabilities that distinguis ...

    $2,800.00

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