Búsqueda de LIBROS DEL AUTOR: yem s fong

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  • THE CHANGING LANDSCAPE FOR ELECTRONIC RESOURCES
    ebook
    THE CHANGING LANDSCAPE FOR ELECTRONIC RESOURCES
    YEM S FONG / SUZANNE M WARD
    Keep up-to-date with the latest in innovative electronic information services! The Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues focuses on the effects and challenges of providing electronic resources for libraries. The authors are librarians and other professionals with practical experience in current issues and developing trends. Wit...

    $499.00

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  • INTERLIBRARY LOAN/DOCUMENT DELIVERY AND CUSTOMER SATISFACTION
    ebook
    INTERLIBRARY LOAN/DOCUMENT DELIVERY AND CUSTOMER SATISFACTION
    PAT L WEAVER-MEYERS / WILBUR A STOLT / YEM S FONG
    This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to bett...

    $999.00

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