LAURIE KELLY MCCORRY / JEFF MASON
Communication Skills for the Healthcare Professional, Enhanced Second Edition, is a comprehensive and career-focused resource that empowers both aspiring and practicing healthcare professionals to master the essential verbal, nonverbal, and written communication skills required for success in today’s fast-paced healthcare environment. Whether preparing for a first job interview or refining bedside manner, this edition delivers practical tools and actionable insights to help learners communicate with clarity, empathy, and professionalism—core competencies for effective patient care and team collaboration.
Grounded in real-world clinical scenarios and enriched with examples from across healthcare disciplines, this enhanced edition fosters confidence, emotional intelligence, and interpersonal effectiveness. Learners will develop the ability to navigate complex interactions, adapt to diverse patient needs, and contribute meaningfully to interdisciplinary teams, all while upholding the highest standards of ethical and professional communication.