This book provides an overview of environmental, social, and governance (ESG) concepts in the hospitality and tourism industry. As ESGs become more prevalent as a strategic management and development tool, there is a need to understand a holistic picture of ESG practices. The book examines ESG conceptualization, development strategies, measurements, and reporting systems and the use of ESGs in different sectors of the industry, such as hotels, restaurants, casinos, and destination management. It demonstrates how their application should extend to the community engagement and government policymaking process. With contribution from leading international thinkers within the field, chapters presents industry-specific examples of best practices and guidelines as well as discussion points. This book provides comprehensive guidelines for students, industry operators, academia, and policymakers to achieve sustainable development goals. It suggests practical discussion questions to improve the ESG strategies to lead to positive outcomes for every stakeholder.
