Examining the questions usually asked by students attending Certified Scrum Master (CSM) training, this book is a compilation of the insights of the author gained through teaching nearly 100 CSM classes. It starts by introducing the concepts of Agile development and Scrum. Next, it explains how to create Scrum teams and how to assess their productivity. Considering how to sell Agile development to upper management and to customers, the book illustrates the implementation of Agile development in an organization-addressing the roles and responsibilities of various team players.
